Change Management / Learning & Development / Communications Leader and Practitioner
Project Documents / Samples
Evaluating Resourcing Alternatives and Curriculum Needs to Meet Deployment Timeframes for a New Claims Management System
How do you staff a training project with almost 1,700 users in 31 locations that will require approximately 2,300 manhours of time and the business
unit wants it done in two months? Adding to the complexity, the 1,700 users were in over 50 different job titles. The 10 modules of the new system
had to be mapped into curriculum for every job title to provide them with the training they needed.
The artifacts below include the analysis of alternative ways of resourcing the project to meet schedule demands, analysis of the detailed
user instructional requirements, an infographic showing a comparison of the four resourcing alternatives, and an infographic depicting the
scope project with demographics and metrics.